Once you've posted your project, it is sent to the Customer Success Team for final approval.
If your project status says Unconfirmed, it means you haven't finished posting your project. To finish the posting process, please log into your Voice123 account and do the following:
1. Go to 'My Project and Auditions'
2. Locate your project (the ID must say "ID being assigned")
3. Click on the status of the project that says 'Unconfirmed (click here to review)' and you will be taken to a reviewal page
4. Review your project, and if all the information is correct, please scroll all the way down and find the green 'Confirm' button. This will assign the project an ID and post it.
Below are a few reasons we may reach out to you before approving the project:
- Our team may not have enough information on file for you. When filling in your account details, please let us know your full company name, use a company domain for email, provide a valid phone number and your company's website for reference. Gmail, Hotmail and other generic emails will cause us to double verify your account.
- Total recording length is missing. Always include the total recording length of your project. Is it a 30-second commercial? Is it a 2-hour narration? This allows voice actors to fully understand the amount of work they are quoting for and/or agreeing to.
- You did not provide information on the final usage of the audio. Where will the audio be used? Is it for broadcast? If so, will it air on TV or radio? Is it a local, regional or national spot? Please let us know how the audio will be used.
- You are requesting multiple commercials, but your budget amount does not specify whether it pays per spot or is a flat fee for all of them.
There are also times when you may have provided correct information, but your project is not receiving as many auditions as you would like. This usually does not happen, but when it does, there are a few reasons why it may occur:
- Your budget is too low. Projects that have budgets that are not within today's standards for the industry are likely to receive a small number of auditions. If you need help determining a better budget amount to attract more talent, please read this article.
- You do not routinely open all of the auditions you request/receive. We understand that your schedule may be full, but we do ask that you open all of the auditions you receive. If you frequently ask for many auditions but only open a small portion of them, voice actors will be reluctant to continue auditioning for you.
- Your project is missing critical details regarding the type of delivery you are looking for. If all possible, provide a reference link that may showcase the type of voice you want for your project.
If you have done all of the above, please contact our Client Services team for assistance at firstname.lastname@example.org