Voice123 understands that sometimes people may sign up for our service before they're ready.
If you're a first-time Premium user, you can request a full refund if you cancel within 30 days of upgrading your account.
Pro-rated refunds are only approved within the first 90-days after the payment was submitted. If you downgrade your Premium membership after the first 90 days, the funds left on your account will remain as credit towards future purchases.
Refunds are not automatic, they take 5-7 business days after being requested. You can request your refund at any time by contacting the Customer Success team at firstname.lastname@example.org.