Voice123 understands that sometimes people may sign up for our service before they're ready.
Platinum users don't apply for refunds. If you wish to downgrade we can credit your account with the remaining balance of your Platinum membership payment.
Premium Members and Bronze members:
If you're a first-time Premium user, you can request a full refund if you cancel within 30 days of upgrading your account.
We do not offer refunds after the 30 day trial period. If you downgrade your Premium or Bronze membership after the first 30 days, the funds left on your account will remain as credit towards future purchases.
**Refunds are not automatic, they take 5-7 business days after being requested. You can request your refund at any time by contacting the voice actor success team at firstname.lastname@example.org.**