How does the Secure Payment system work for clients?

Our Secure Payment service helps you avoid payment issues. It also acts as a bond for every booking transaction. 

What are the benefits of using our Secure Payment service?

• Save time, and reduce hassles as we manage the entire transaction.  

• Avoid problems with sending international payments and keeping track of invoices. 

• Choose the payment option that works for you; credit card, bank transfer, or PayPal.

• Guaranteed service and minimum hassle!

How is the service fee calculated?

The service fee covers the costs of the third-party platform used to receive the payment, our Customer Success team monitoring the booking to ensure 100% satisfaction, and our Finance team releasing the funds to the voice actor.

The fee will be added to the final negotiated amount between you and the voice actor. This means that we won’t subtract any funds from the amount the voice actor has agreed to.

The service fee amounts to 15% of your project cost. If your budget is below $50, a fixed fee of $10 will apply. 

Reach out to help@voice123.com to learn about custom discounts!

Here are the steps to add funds to your Voice123 Wallet: 

• Log in to your Voice123 account.
• Click the Hamburguer menu at the top left of the page to view your available funds.
• Select ADD FUNDS

• Type in the amount (in USD). Choose your payment method, such as card or bank transfer. 
  • For Card payments, enter your card information and click CONFIRM.
  • For Bank Transfers, once completed, enter the account name and click NOTIFY. 

Submit a Vendor Request

If your company needs to add Voice123 as a vendor in your procurement or accounting system, you can submit a vendor request directly through your Voice123 account.

Follow these steps:

1. Log in to your Voice123 account.

2. Click the Main Menu (☰) in the top-left corner next to the Voice123 logo.

3. Select Settings and Privacy.

4. Click Add Voice123 as a Vendor.

5. Click Go to Form.

6. Complete the required information.

7. Click Submit.

Additional Information

The form includes a downloadable W-9 form for Voice123, which you can provide to your company's procurement or accounting team if required.

Got questions? 

To discuss bulk payments or custom payment options, if you need to set up Voice123 in your vendor system, or for any other query, reach out to us at help@voice123.com, and we’ll gladly assist. 

If you have more questions or want to learn more about Voice123 and the voice-over business, message us at help@voice123.com or visit VoiceTalks.